PrivacyPolicy
Last updated October 4, 2026
This policy explains how Prodantix ("we", "us") collects, uses, and protects information when you use prodantix.com and the Prodantix service at app.prodantix.com.
Information we collect
On prodantix.com
- Browser type, IP address, and device info (via our error tracker)
- Standard server logs from our hosting provider
- Anonymous analytics on page views and CTA interactions
On the Prodantix service
- Account details (email, display name) you provide on signup
- Billing information handled by our payment processor (Stripe), we never see your card
Data you ingest as a customer
When you send events and user data through the Prodantix engine, you are the controller of that data and we act as your processor. We process it only to provide the service to you, under your instructions and our Data Processing Addendum. We never sell it or use it to train models.
AI agents you connect
When you connect an AI agent or assistant to Prodantix, we keep a record of the connection: who connected it, to which company, the agent's name, the projects and permissions you allowed, and when it was connected or disconnected. We use it to let the agent act only within what you allowed, to list your connections in the console, and to let you disconnect them. Changes an agent makes are recorded in your company's history like the changes you make yourself.
What an agent reads through the connection goes to that agent and the company that provides it, under their own terms. A connection sends your data to no one else.
An agent's sign-in lasts 12 hours and renews for up to 90 days, or 30 days without use, and ends when you disconnect it. We keep the record of a connection for as long as your account exists, like the rest of your account data, and delete it with your account 30 days after you ask us to delete it.
How we use it
- To operate the service and compute live user state
- To authenticate you and prevent abuse
- To bill for paid plans
- To respond to support requests
Third-party processors
- Vercel: website hosting
- Railway: servers, databases, file storage and sign-in
- Stripe: payments
- Resend: email delivery
- Sentry: error tracking
Your rights
You may request a copy of your data, corrections, or deletion at any time. Email privacy@prodantix.com and we respond within 30 days.
Contact
Questions about this policy: privacy@prodantix.com
Data deletion
You can request deletion of some or all of your data and account at any time (in the app or by email). Full details, including limits and timelines, are on our data deletion page.